Boston Sailing Center has cancellation and rescheduling policies in place to properly staff and plan for your course. We ask that you give us enough notice (as listed below) to cancel or reschedule your course. When a course fills, we often must turn away new students, and cannot make up for lost revenue due to last minute cancellations. We do understand that things do come up and we will make every effort to accommodate you within our listed policies.
Macro Cancellation Policy
A Macro program is considered active and confirmed two weeks prior to the start of your Learn to Sail Course. This means that once you hit the 14-day mark, courses within the Macro may not be refunded, but they may be rescheduled according to their individual rescheduling policies as listed below.
Cancelling with greater than 14 days' notice to the start of Learn to Sail
If you cancel the whole Macro program with greater than 14 days’ notice from the first day of your Learn to Sail course, you will receive a refund. If you paid with a credit card, BSC will retain a 3% fee of the total amount paid. Cash and check payments will be refunded in full.
Cancelling with 0-13 days' notice to the start of Learn to Sail
If you cancel the whole Macro program with 0-13 days’ notice, no refund will be given, but you do have options for rescheduling below.
Individual Course Rescheduling Policies
Should you need to reschedule any of your courses, please adhere to the course commitment dates to reschedule without waiting periods.
- Learn to Sail commitment date: 14 days before start date
- Advanced commitment date: 14 days before start date
- Night Sailing commitment date: 14 days before start date
- Cruising Course commitment date: 30 days before start date
- Coastal Passage Making commitment date: 30 days before start date
Learn to Sail, Advanced, and Night Sailing
Rescheduling with greater than 14 days' notice
If you reschedule with greater than 14 days’ notice from the first day of your course, you may reschedule into any open course with no additional fees or waiting periods.
Rescheduling with 0-13 days' notice
If you need to reschedule within 0-13 days before the first day of class, we can reschedule you on a space available basis. This means that if there is an extra space in a course, you may take it at no additional cost. You will go onto a waitlist for the course you would like to schedule into, and BSC will contact you if the space is still available.
Space available students will be officially added and confirmed to a course no sooner than 48 hours prior to the first day of class.
Rescheduling individual sessions
*not applicable to Night Sailing, since this course is held in one evening
If you need to miss an Online Classroom Session, please let us know as far in advance as possible and we will inform you of make-up times. If you cannot attend an Online Classroom Session in real time, we can send you a recording to watch at your leisure.
If you need to cancel a Sailing Session, please give us as much notice as possible – at least 24 hours. Availability is very limited, and you may need to wait several weeks before a session becomes available. All Sailing Session make-ups are on a space available basis, meaning if there is an extra spot for the session you missed in another course, you are welcome to take it. Cancellations with less than 24 hours’ notice can be made up at the private lesson rate.
Giving us sufficient notice allows us to open a space to others who may also need to make up a class. It is the student’s responsibility to contact the center to organize a makeup.
Cruising and Coastal Passage Making
Rescheduling with greater than 30 days' notice
If you reschedule with greater than 30 days’ notice from the first day of your course, you may reschedule into any open course with no additional fees or waiting periods. Please note that these classes typically sell out, so you may need to give far more notice than 30 days to get into a course within the same season.
Rescheduling with 0-29 days' notice
If you need to reschedule within 0-29 days before the first day of class, we can reschedule you on a space available basis. This means that if there is an extra space in a course, you may take it at no additional cost. You will go onto a waitlist for the course(s) you would like to schedule into, and BSC will contact you if the space is still available.
Space available students will be officially added and confirmed to a course no sooner than 7 days prior to the first day of class.
Note: Cruising and Coastal Passage Making courses tend to sell out, so space available rescheduling is not a reliable option.