Boston Sailing Center has cancellation and rescheduling policies in place to properly staff and plan for your course. We ask that you give us enough notice (as listed below) to cancel or reschedule your course. When a course fills, we often must turn away new students, and cannot make up for lost revenue due to last minute cancellations. We do understand that things do come up and we will make every effort to accommodate you within our listed policies.
If you are a Macro Student, see Macro Cancellation + Rescheduling Policy.
Course Cancellation Policy
Cancelling with at least 14 days' notice
Cancellations made 14 or more days in advance of the first day of your course, will receive a full refund if paid by cash or check. If paid with a credit card, a 3% processing fee will be deducted from the total amount paid.
Cancelling with 0-13 days' notice
If you cancel with 0-13 days’ notice to the start of your course, no refund will be given, but you do have options for rescheduling below.
Course Rescheduling Policy
Rescheduling with at least 14 days' notice
If you reschedule with greater than 14 days’ notice from the first day of your course, you may reschedule into any open course with no additional fees or waiting periods.
Any courses not scheduled within one year shall be converted to a credit to use towards a future course. Any unused credits will expire after 7 years.
Rescheduling with less than 14 days' notice
If you need to reschedule within 13 days before the first day of class, we can reschedule you on a space available basis. This means that if there is an extra space in a course, you may take it at no additional cost. You will go onto a waitlist for the course(s) you would like to schedule into, and BSC will contact you if the space is still available. Please note that availability is very limited, and you may have to wait several weeks until a spot becomes available.
Space available students will be officially added and confirmed to a course no sooner than 48 hours prior to the first day of class.
Cancelling Individual Sailing Sessions
If you need to miss an Online Classroom Session, please let us know as far in advance as possible and we will inform you of make-up times. If you need to miss a Sailing Session, please give us as much notice as possible – at least 24 hours. Sailing Session cancellations with less than 24 hours’ notice can be made up at the private lesson rate.
Giving us sufficient notice allows us to open a space to others who may also need to make up a class. It is the student’s responsibility to contact the center to organize a make-up.
How to make-up a class
All Sailing Session make-ups are on a space available basis, meaning if there is an extra spot for the Sailing Session you missed in another course, you are welcome to take it. For Online Classroom Sessions, we can send you a pre-recorded session from a previous course if you cannot attend another session in real time. Sailing Session cancellations with less than 24 hours’ notice can be made up at the private lesson rate.
If you need to make up a single Sailing Session, please contact the office directly. Availability is very limited, and you may need to wait several weeks before a session becomes available. If you would like to make up a session on the sooner side, we may be able to reschedule you individually for an additional fee. Reach out to the office for specifics.